Service Fees and Commission Cuts
Opportunities and Best Practices for Travel Agencies
June 2007
Index
Executive thick Introduction
The end of airline counseling Disappearance of airline commission across markets Consequences for the travel room demarcation Some reusabledefinitions
3 4
4 6 7 8
Distribution: new(a) models, new entrants, new solutions
The growing independence of airlines The Internet continues to win over the rules The rise of the consumer The travel agency business-mix
9
9 10 10 11
Successful travel agencies apply effective service-fee schemes
The US agency marketplace: from fear to success Scandinavia leads the way in europium German business travel agencies: the rise of the transaction-fee model In summary: key market trends Types and levels of service fees charged
13
13 14 16 17 18
Serving the customer in a changed travel environment
Customise your service fees Communicate fees openly Recommendations
19
20 21 22
Main conclusions Bibliography
23 24
Aboutthis report
This research was conducted in 2007 by Amadeus and is based on existing studies, press releases and terzetto party research papers made worldwide on service fees over the last 3 years.
The purpose of this paper is to help travel agencies understand how they can optimise their business and improve their advantageousness after airlines have reduced or eliminated travel agency commission. It provides the most up-to-date information on service fee policies available today and describes opportunities for travel agencies to fetch value to their services.
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Service Fees and Commission Cuts
ExecutiveSummary
The reduction or removal of airline commission continues to challenge travel agencies profitability. It is of import to understand what trends travel agencies need to be aware of to tick off that they stay onwards of the game and one step ahead of their competitors. This paper will focus on how to optimise profitability and increase travel...If you want to get a full essay, vagabond it on our website: Ordercustompaper.com
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