Strategy

Understanding and Managing Organizational Behavior This page intentionally left blank Understanding and Managing Organizational Behavior SIXTH EDITION Jennifer M. George Jesse H. Jones Graduate cultivate of Business Rice University Gareth R. Jones Mays Business School Texas A & M University PRENTICE HALL capital of Massachusetts Columbus Indianapolis New York San Francisco velocity Saddle River capital of The Netherlands Cape Town Dubai London Madrid Milan Munich Paris Montréal Toronto Delhi Mexico urban center São Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo  pillar handler: Sally Yagan Editor in Chief: Eric Svendsen Director of Editorial Services: Ashley Santora Editorial mould conductor: Meg ORourke Editorial Assistant: Carter Anderson Director of Marketing: Patrice Lumumba Jones Marketing tutor: Nikki Ayana Jones Marketing Assistant: Ian Gold Senior Managing Editor: Judy Leale Production Project Manager: Ilene Kahn Senior Operations supervisor: Arnold Vila Operations medical specialist: Cathleen Petersen Creative Director: Christy Mahon Sr.

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