Banking Industry

Executive Summary One would think that the main determination for a chamfer besides managing ones money would be giving good client serve well. Excellence in customer service is the most important tool for sustained line of work growth. Customer complaints are part of the business life of both corporate entity. This is more so for banks because banks are service organizations. As a service organization, customer service and customer satisfaction should be the prime concern of any bank. Banks believe that by providing prompt and efficient service to their customers, this is essential not simply to attract new customers, but besides to retain existing ones because customer dissatisfaction would spoil the banks name and image (uco bank, n.d.). at that place are several Research Design techniques that can be used to identify customer service problems such as debit card fraud and loan issues. A come was implemented to find out how well customer service bankers function, and the studies have found that the exploratory research was used in set out to identify all problems associated with customer service. A unconcerned research will identify the cause-and-effect relationship between the bank employees and its customers by sending out surveys to all customers in fellowship to receive their input on their bank experience.

A non-probability try method will be used to allow the exemplification to be selected on the basis of personal judgment, sample sizing will be determined by the research budget and the time set aside for the research. By completing this research, the pass judgment results and analysis turned out to be the real make domestic product grew by an average of 6.50% from 1957 to 2005. Then writ of execution in banks peaked again in the mid mid-nineties as the economy began to have rapid growth peaking at 8% at that time. Introduction Banks safeguard money and valuables and permit loans, credit, and payment services, such as checking accounts, money orders, and cashiers checks. Banks also may offer... If you want to get a full essay, order it on our website: Ordercustompaper.com

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